Delivery times

Important Order Information


Shipping notice for Europe/UK/Middle East/Africa:
Due to high demand and supply chain challenges, please be aware orders are facing significant shipping delays. Please allow additional time for delivery in addition to the estimates you see during checkout.





Please allow 5-7 business days for orders in the Americas to process before shipping out.

Also, please be aware of potential customs fees on physical book orders due to recent Brexit changes.

Click here for more Brexit information.

Thank you for your understanding and support!

DELIVERY TIMES

The information below is as advised by our carriers and based on average shipping times to capital cities. Please allow extra time for remote & regional areas, and an additional day or two for dispatch when we run big promotional sales. 

Several countries have closed borders which has caused air traffic to be halted.

Please allow additional days for full delivery.  This applies worldwide.  Thank you!

AFRICA & THE MIDDLE EAST

Destination Carrier Average delivery time
Africa & The Middle East MHI Please allow up to 10-20 business days for full delivery.
Tracking may not be available in some countries.
*Shipped from our London warehouse

THE AMERICAS


Deliveries Mon-Fri only
Destination Carrier Average delivery time
United States UPS Ground Usually 1-5 business days *(no service to AK, HI, PO boxes, or Military addresses)*
Tracked
United States PO Boxes USPS Delivery time varies*(no service to AK, HI, PO boxes, or Military addresses)*
Tracked
AK, HI, APO and FPO addresses ONLY (delivery will take usually between 5-7 business days) UPS Next Day Next business day
Delivery Monday-Friday only. Orders must be placed before 12pm CST.
Tracked
Central and South America UPS Usually 5-8 business days
Tracked
Canada Purolator Usually 1-3 business days
Tracked
*Shipped from our Indiana warehouse.

AUSTRALIA

Destination Carrier Average delivery time
Australia (all regions) Australia Post 2-7 business days
Tracked
*Shipped from our Melbourne Warehouse

ASIA & THE PACIFIC REGIONS

Destination Carrier Average delivery time
Asia & The Pacific (Capital Cities) DHL 2 - 4 business days
Tracked
*Shipped from our Melbourne Warehouse

EUROPE

Destination Carrier Average delivery time
Within the United Kingdom First Class Post 2-7 business days
Untracked
Western Europe MHI Please allow up to 10-20 business days for full delivery.
Tracking may not be available in some countries.
Eastern Europe MHI Please allow up to 5-15 business days for full delivery.
Tracking may not be available in some countries.
*Shipped from our London warehouse.

NEW ZEALAND

Destination Carrier Average delivery time
New Zealand DHL Usually 1-2 business days from Melbourne to major towns and cities
Tracked
*Shipped from our Melbourne Warehouse
*Due to inconsistent postal standards we are unable to guarantee delivery times on standard mail parcles, but we work closely with all our couriers to make sure all issues are resolved as quickly as possible.

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